Never Work For Free

Episode 2 of ‘Let’s Make Mistakes’ includes the best explanation of why not to do spec work as well as the best way to handle a request for spec work I’ve heard or read. (Spec work is when an individual or a business asks you to do work for free in order to evaluate whether […]

Working Best at Coffee Shops

Via ShawnBlanc.net

Email Disclaimers Are Useless

IF THIS e-mail is received in error, notify the sender immediately. I always thought these types of disclaimers in emails were dumb – you can’t force someone to do something simply by the fact that you’ve emailed them something. Turns out I’m not the only one who thought so: E-mail disclaimers are one of the […]

Merlin’s Taxonomy

Mike FTW – Business Inspiration

I think that between the video shown below, the corresponding blog post about said video and his interview with Dan Benjamin on The Pipeline, I’ve learned more about client services from Mike Monteiro this year than any other book, blog or person. He’s not for the faint of heart, but he knows of what he […]