IF THIS e-mail is received in error, notify the sender immediately. I always thought these types of disclaimers in emails were dumb – you can’t force someone to do something simply by the fact that you’ve emailed them something. Turns out I’m not the only one who thought so: E-mail disclaimers are one of the […]
I think that between the video shown below, the corresponding blog post about said video and his interview with Dan Benjamin on The Pipeline, I’ve learned more about client services from Mike Monteiro this year than any other book, blog or person. He’s not for the faint of heart, but he knows of what he […]
This section is currently under contruction. Check back frequently for updates. I like to imagine that there are people who then dutifully bookmark said website/page and actually check back frequently in the hope that there might be an update. At least have the decency to put an animated under construction GIF on the page.